Schneiderman : Art Schneiderman's Homepage

Art Schneiderman's Homepage

half-life,halflife,half life,balanced scorecard,scorecard,BSC,process management,process improvement,TQM,SPC,SQC,CWQC,TQC,ISO 9000,ISO9000,reengineering,re-engineering,Total Quality Management,quality,metrics,performance measurement,goal setting,goals,experience curve,MBNQA,Malcolm Baldrige National Quality Award,Baldrige,knowledge management,management consultants,consulting,consultant,PDCA,SDCA,Arthur M. Schneiderman,Art Schneiderman,Schneiderman,System Dynamics,Deming,Juran,Robert Kaplan,David Norton

<Art Schneiderman is an independent consultant on the management of processes. This website tells you about him and his consulting activities and provides online access to his many business publications. It also includes additional discussion of some of the concepts he's developed including the Half-life Method for goal setting and diagnosis and the 7-Steps of Process Management, an integrated approach to process improvement that includes ISO 9000 (a valuable tool for knowledge management), reengineering, performance measurement (metrics), control (SQC and SPC), and Total Quality Management (TQM). Also, he was there when the first balanced scorecard (BSC) was created in 1987 at Analog Devices and later widely promoted by Robert Kaplan and David Norton, so there is a description of its origins and early history, as well as his current thinking on this subject. In the Art of Process Management section, he periodically posts short essays on subjects relating to Process Management.  Links are provided to other directly related sites including the MIT System Dynamics Group.